Trial Opportunity Desk SMS Program Terms of Service
Last updated: September 29, 2026
These terms govern the Trial Opportunity Desk SMS Program. Participation is optional and you may cancel at any time.
Program Description
The Trial Opportunity Desk SMS Program delivers account notifications about requests you made and, if you choose, recurring marketing messages about newly available general clinical trial opportunities to subscribers who opt in.
Content covers research opportunity discovery, trial types, study phases, volunteer participation, screening, study visits, informed consent, and participant protections. Trial Opportunity Desk is not a research organization or healthcare provider, does not conduct trials, and does not determine eligibility.
Message Categories
Account notifications: confirmation that your inquiry was received and status updates on requests you made. Message frequency varies based on your requests.
Marketing: newly available general clinical trial opportunities. Up to 4 messages per month.
Each category requires its own separate consent. Categories are never bundled together, and text message consent is never bundled with email marketing, Terms acceptance, or partner communications.
Opt-In Method
You opt in by checking the box for a category on the contact page at https://trialopportunitydesk.com/contact or on the opportunity updates page at https://trialopportunitydesk.com/opportunities, providing a valid mobile number, and submitting the form.
No box is checked by default. Providing a mobile number alone is never treated as consent. Consent is optional and is not a condition of purchase, access, or use of this website or any resource on it.
Message Frequency
Account notification frequency varies based on your requests. Marketing messages are sent up to 4 times per month.
Message and Data Rates
Msg & data rates may apply. Your mobile carrier may charge for messages you send or receive.
First Message
Your first message identifies Trial Opportunity Desk, describes the category you selected, states message frequency, notes that msg & data rates may apply, includes STOP and HELP instructions, and makes clear that Trial Opportunity Desk is not a research organization or healthcare provider.
STOP Instructions
Reply STOP, UNSUBSCRIBE, CANCEL, END, QUIT at any time to cancel. After you opt out we stop sending messages for that program and send only the appropriate opt-out confirmation. We do not resume messaging unless you opt in again.
HELP Instructions
Reply HELP for basic program information and our contact details. You can also email team@trialopportunitydesk.com or call +1 307-021-2104.
Eligibility
You must be 18 years of age or older and the account holder or authorized user of the mobile number you provide.
Privacy
Information collected for this program is handled according to our Privacy Policy.
Mobile Opt-In Data Policy
Mobile opt-in data, SMS consent, and phone numbers collected for SMS purposes will not be sold, shared, rented, released, or transferred to third parties for marketing, lead generation, or promotional purposes.
Mobile opt-in data and SMS consent are not transferred to research organizations, trial sponsors, drug development companies, or third-party marketers. Sharing your contact information for a specific courtesy introduction requires separate, explicit consent.
Changes to These SMS Terms
We may update these SMS Terms. When we do, we update the date shown at the top of this page.
Contact Information
Trial Opportunity Desk
A DBA of Clinical Relay LLC.
32 N Gould Street, Ste R, Sheridan, Wyoming 82801
Phone: +1 307-021-2104
Email: team@trialopportunitydesk.com
Website: https://trialopportunitydesk.com